Community Specialist

Supporting the Community Manager as required within the framework of CV Mission and CV Vision statement, by carrying out the daily duties of Community Specialist.  This includes:

Specific Responsibilities

  • To engage and respond to audiences across a variety of online platforms.
  • To implement strategy for follow-up of audience responses using provided systems and tools.
  • To adhere to social media policy at all times.
  • To maintain up-to-date understanding of industry terminology and best practises for social media engagement.
  • To adhere to relevant privacy requirements when maintaining and distributing database of contacts.
  • To identify and implement resources to assist follow-up communication.
  • To prepare various communication collateral and presentations for both internal and external audiences.
  • To assist in building positive relationships with external stakeholders, key influencers, ministry leaders, and organisations.
  • To organise promotional events and activities as directed.
  • To maintain a high quality of interpersonal communication at all times.
  • To regularly provide feedback from audience responses to content and marketing teams, including quantitative and qualitative evaluation of engagement and response.
  • To assist the Community Manager with the monitoring, collecting, and analysis of data and maintaining statistics of all responses using web-based or other programs.
  • To work positively with content and marketing teams, as directed.
  • To undertake tasks positively and professionally under the pressure of deadlines.
  • To specialise in one or more core skills, e.g. Response & Follow-up, Networking & Partnerships, online user engagement. 

General Responsibilities

Fulfil other duties, as common to all employees and as directed, within parameters outlined in both the mission and vision statements. This includes:

  • To be available for personal and spiritual growth opportunities with the CV Chaplain.
  • To pro-actively maintain a positive attitude.
  • To adhere to all regulations, CV policies, procedures and guidelines.
  • To attend all required general staff and team meetings.
  • To undertake professional development as required.
  • To adhere to all occupational health and safety requirements of CV.
  • To keep confidential the affairs of CV and its employees.
  • To represent CV in a positive manner.
  • To maintain appropriate licences, as required.
  • To keep abreast of latest methods and technologies.

Essential Skills/ Experience/ Education

  • Excellent command of the English language both spoken and written.
  • Bachelor degree or higher.
  • Experience working with internationally-based organisations an advantage.
  • Specialising in (manager to add)